Privacy Policy

Personal information you disclose to us

In short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide when you:

• Register on the Services
• Purchase subscriptions or services
• Request information about HourlyUGC
• Participate in activities on the Services
• Contact us directly

Personal information may include:

• Names
• Phone numbers
• Email addresses
• Job titles / company information
• Usernames and passwords
• Billing addresses
• Payment-related details (handled by payment processors)

Sensitive information

In short: We may process sensitive information only when necessary and permitted by law.

When necessary, with your consent or as otherwise permitted by law, we may process sensitive information related to compliance, identity verification, creator onboarding, or contractor-related workflows.

Payment data

We may collect data necessary to process your payment if you make purchases. All payment data is handled and stored by Stripe (or other payment processors). See Stripe’s Privacy Policy.

Information automatically collected

In short: Some information is collected automatically when you use our Services.

• IP address
• Browser and device characteristics
• Operating system
• Language preferences
• Referring URLs
• Country/region (approximate)
• Usage activity and interaction data
• Diagnostic and performance information

In short: We process your information to provide, improve, and administer the Services, communicate with you, prevent fraud, and comply with law.

• To facilitate account creation, authentication, and user management
• To provide the Services and deliver the platform experience
• To process payments and manage subscriptions
• To respond to inquiries and provide customer support
• To send administrative information (service updates, billing notices)
• To protect the Services and prevent fraud or abuse
• To identify usage trends and improve performance
• To comply with legal obligations

In short: We only process personal information when we have a valid legal basis.

EU/UK users — we rely on:

• Consent
• Performance of a contract
• Legitimate interests
• Legal obligations
• Vital interests

Canadian users — we may process information based on express or implied consent, and you may withdraw consent at any time.

In short: We may share information in specific situations and with specific third parties.

• Service providers (hosting, analytics, customer support tooling, communications)
• Payment processors (such as Stripe)
• Analytics providers (such as Google Analytics, if used)
• Professional advisors (lawyers, accountants, auditors)
• Affiliates or entities under common ownership/control

We may also share information:

• In connection with a business transfer (merger, acquisition, financing)
• To comply with legal obligations or respond to lawful requests
• To protect our rights, users, and the integrity of the Services

In short: Yes, we may use cookies and similar technologies.

We may use cookies, pixels, and similar tracking technologies to:

• Maintain security and basic site functions
• Remember preferences
• Prevent fraud and abuse
• Analyze performance and improve the Services

See our Cookie Policy for full details.

In short: If you log in via social accounts, we may receive certain profile information.

If you choose to register or log in using a third-party account, we may receive:

• Name
• Email address
• Profile image
• Other information you make public

We use this information only for authentication and account functionality.

In short: As long as necessary to fulfill the purposes outlined in this Privacy Notice.

• Provide the Services
• Maintain your account
• Meet legal, tax, accounting, or regulatory obligations
• Resolve disputes and enforce agreements

When no longer needed, we delete or anonymize personal information unless required by law.

In short: We use reasonable safeguards, but no system is perfectly secure.

We implement appropriate technical and organizational measures to protect personal information. However, no electronic transmission or storage technology can be guaranteed to be 100% secure.

In short: We do not knowingly collect information from children under 18.

We do not knowingly collect, solicit, or market to individuals under 18 (or the equivalent age in your jurisdiction). If we learn we have collected such information, we will take steps to delete it.

In short: Depending on your location, you may have rights to access and control your information.

• Request access to your personal information
• Request correction or deletion
• Restrict or object to processing
• Data portability (where applicable)
• Not be subject to certain automated decision-making (where applicable)

Account information: review, update, or terminate your account through your account settings, or email support@hourlyugc.com.

Most browsers offer Do-Not-Track (DNT). There is no uniform standard for recognizing DNT signals, so we do not currently respond to them.

If you are a resident of certain US states (including California), you may have rights to know whether we process your personal data, access it, correct inaccuracies, request deletion, obtain a copy, opt out of certain processing, and not face discrimination for exercising privacy rights.

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Last updated” date. If material changes are made, we may notify you via the Services or email.

If you have questions or comments, contact us at:

To submit a request, email support@hourlyugc.com with the subject line: “Privacy Request — HourlyUGC”.

HourlyUGC offers an SMS notification service for job opportunities, brand messages, and account updates. By opting in during registration, you consent to automated text messages from HourlyUGC sent via an autodialer. Consent is not a condition of any purchase.

Message frequency varies. Message and data rates may apply. Opt out at any time by texting STOP. For help, send HELP to (833) 644-2491 or email support@hourlyugc.com.